How to request a sample
Requesting a physical sample of a component is done through your cart, similar to an online store checkout.
- On any component that's marked as sampleable, click the cart icon to add it. Adding the same component again just increases its quantity.
- Open your Cart to review the items, adjust quantities, or remove items.
- Click Checkout. You'll need an active TexCloud Pro subscription to proceed.
- Choose a shipping address — your company's address or a saved address — and, where the supplier supports it, a shipping option.
- Submit the request. If the supplier accepts payments through TexCloud, you'll be taken to a secure checkout; otherwise, your sample request is created immediately and the supplier will follow up to arrange payment and shipping manually.
Track your requests from Samples, where each one moves through requested → preparing → shipped → fulfilled. You can cancel a request yourself while it's still in requested or preparing.